Remote Hands Support Technician Installing Fiber

Free 24/7/365 Remote Hands Bay Area Colocation Support

Our Cisco-Certified Staff Take Care Of You
  • Network & Server Configuration
  • Server Installation & Maintenance
  • Remote Hard Drive Hot Swap
  • Phone Support For Server Recovery
  • Technicians On Site 24/7
  • Connect To Your Servers With VNC & Terminal Server
Bay Area Server Colocation Racks In a Data Center

High Reliability Bay Area Data Center Facility

  • Full 42U secure locking cabinets available, as well as cage space
  • Direct 10 Gigabit access to Tier 1 backbone Internet carriers
  • Redundant power supply with generators, UPS, and battery backup
  • Secure facility with card key locks and security video cameras
  • Located in Silicon Valley, convenient to San Jose, Santa Clara, Milpitas, Palo Alto, Sunnyvale

Free 24/7/365 Support

Cabinets in a colocation facility

Our expert staff gives you free Colocation Support 24 hours a day, 7 days a week and 365 days a year. Our clients who colocate in our state-of-the-art facility use our support for any physical work needed to operate and maintain their servers. We provide free support for a variety of actions, including installing hardware, setting up networks, configuring IP addresses, changing hard drives, and phone support to help recover servers. Many colocation service providers do not have staff at certain hours, but our friendly and expert staff is waiting to help you at any time of day or night. Most companies charge $100 or even more per hour for Colocation Support, but we provide most support free because we feel that this is a luxury that all of our clients deserve.

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Remote Server Maintenance

Some server maintenance requires a person in the same location as the equipment. Our staff does this work for you as part of our free Colocation Support. With our free support, you can remotely change a hot swappable hard drive, set up a network, configure IP addresses and recover servers. You can even ship us equipment to be installed in your cabinets. We then configure the network according to your specifications for free. Our colocation packages include special wholesale rates and our expert round the clock support for free. Bay Area Colocation Support allows you to easily estimate your expenses and maintains your servers at an affordable price.

Expert Staff

Our satisfied clients are located throughout the US and the world. These clients benefit from our Bay Area Colocation Support in our California facility, without ever having to visit us. Our Cisco-certified staff is always available for free physical maintenance on all hardware at our facility. We allow you to colocate many servers and connect to these servers through Terminal Server, or you can connect through VNC, which uses Windows, Linux or Unix Servers. Both of these options give you a control panel that lets you view and maintain your server from anywhere in the world.

Convenient Bay Area Colocation Support Saves You Time and Money

Our premium data center facility with 24/7/365 Colocation Support saves you time and thousands of dollars per year in manpower and expenses. If you have tried to physically maintain your own servers, or if you have relied on companies that didn't offer 24/7 support for free, then you have probably had quite a few sleepless nights where you spent many hours at a facility trying to diagnose why your server was down. If you were our client, one of our Cisco-certified technicians would walk through a server restore in just a few minutes over the phone for free. Imagine how our support could simplify your life and drastically reduce your stress. Contact us today to see how our Bay Area Colocation Support can help you.

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Learn about our specials and services